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NEW COLLECTION MUSE

SHIPPING & DELIVERY

SHIPPING COSTS

  • FREE Standard Shipping for all AU orders.
  • FREE Express Shipping for all orders over $300.00
  • Alternatively, for orders under $300.00, Express Shipping is $15.00.

INTERNATIONAL SHIPPING

PACKING YOUR ORDER

  • Once you place you Ace Of Something order, we'll pack it straight from our Melbourne warehouse.
  • We pack and send all orders within 48 hours, Monday - Friday (excluding weekends and Public Holidays), from our warehouse in Melbourne, Victoria
  • While we work fast to ensure your orders are sent out ASAP, delivery is managed by Australia Post.

DELIVERY TIMING

  • The Australia Post’s Delivery Timing estimator (linked here) is super helpful when you're estimating when your Ace Of Something order will arrive.
  • We highly recommend checking these details ahead of placing your order, especially if you are purchasing for a timely event.
  • Delivery is managed by Australia Post and not something we have any control over. If a purchase does not arrive by the date you need it, you're very welcome to return it for a refund, however, the return postage costs will need to be covered by you.

DELIVERY PROCESS

  • Once Australia Post checks-in your parcel, they'll send you a Tracking Code, which will help keep track of your estimated delivery date and time.

IN-PERSON PICK-UPS

  • Our small Melbourne office & studio does not have the capacity to offer a click-and-collect service at this stage.
  • If you’re looking for a style and are pushed for time, we may be able to direct you to a nearby Ace Of Something stockist.
SUPPORT
  • We're always happy to help where we can.
  • Please feel free to email us at:  support@aceofsomething.com.au
  • We're available Monday - Friday 9am - 4pm, excluding weekends and Victorian Public Holidays.

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